Terms and condition
Suti Culture — Terms & Conditions
Welcome to Suti Culture! By using our website and placing orders, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Use of Website and Acceptance of Terms
By using SutiCulture.com, you confirm that you have read, understood, and accepted these terms and conditions. We reserve the right to modify, update, or amend these terms at any time without prior notice.
2. Product Quality & Accuracy
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All products sold on SutiCulture.com are thoroughly checked by our vendors to ensure they meet the promised standards of quality, design, composition, and style.
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Prices and product availability are subject to change without prior notice, at our sole discretion.
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Slight color variations and minor differences in design or fabric may occur due to photography or display differences.
3. Orders and Cancellations
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Once an order is placed on SutiCulture.com, cancellation requests will not be entertained.
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We reserve the right to refuse or cancel any order placed with an incorrect price or for any other valid reason. In such cases, payment will be refunded, and the customer will be notified.
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In rare cases where cancellation is accepted, customers will bear all applicable transaction charges including bank fees or exchange rate fluctuations.
4. Delivery & Shipping
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Delivery dates provided are estimates; delays or early deliveries do not entitle customers to any compensation.
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We are not liable for non-delivery or late delivery caused by incorrect address details provided by the customer.
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It is the customer's responsibility to ensure accurate shipping information. Additional costs for re-delivery due to incorrect details will be charged to the customer.
5. Customer Information & Fraud
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Customers must provide accurate and truthful information when placing orders.
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Suti Culture reserves the right to validate user information at any time and may deny service if information is found to be false.
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We are not responsible for any credit card fraud; customers must only use their own payment methods.
6. Liability and Warranty
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We do not guarantee that our website will be error-free or free from viruses or other harmful components.
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Product descriptions are made in good faith, but we do not guarantee absolute accuracy or completeness.
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Our liability is limited to the replacement or refund of items that are defective or not as described, provided they are returned unused.
7. Age Restriction
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Users must be at least 18 years old or have the consent of a parent or legal guardian to use this site.
8. Complaints & Returns
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Complaints or requests for returns/exchanges must be made within 2 days of delivery.
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Bollywood product images and other references on the website are for illustrative purposes only; actual products may vary.
9. Intellectual Property
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All content on SutiCulture.com, including text, graphics, logos, and software, is the property of Suti Culture and protected by intellectual property laws.
10. Governing Law
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Use of this website and any disputes arising from it will be governed by the laws applicable to the location of Suti Culture.
By placing an order on SutiCulture.com, you confirm that you have read and agree to our Terms & Conditions, Return Policy, Privacy Policy, Shipping Policy, and Stitching Policy, all available in the website footer.